Overview
When you connect your email to Wedy Pro, every message you send to clients — proposals, contracts, invoices, follow-ups — goes out from your real business email address, not a generic platform address. Clients always see your name in their inbox, and replies flow directly back into the relevant Project or Lead in your CRM, keeping your communications organized and searchable in one place.
Time to complete: 2–5 minutes.
What connecting your email does
Once your email account is connected, Wedy Pro unlocks two key communication capabilities:
Outgoing communication — Emails and files are sent from your connected email address. Clients receive your messages from your real business inbox.
Incoming communication — Emails from clients are automatically imported into the relevant project and client workspace in Wedy Pro, so your conversation history is always at hand.
This is one of Wedy Pro's most important differentiators: your clients always communicate with you directly, never through a third-party platform address.
How to connect your email account
In the left sidebar, click Account to open your account settings.
In the Account sidebar, click Integrations.
Locate the Email card. It will show a Not Connected badge if no email is connected yet.
Click Connect.
You are redirected to a secure authentication page. Sign in with your Gmail or Outlook account and grant the requested permissions.
After authorizing, you are redirected back to Wedy Pro. The Email card now shows a Connected badge along with your connected email address.
How to disconnect your email
If you need to switch email accounts or revoke access, you can disconnect at any time from the same page.
Navigate to Account > Integrations.
On the Email card, click Disconnect.
Confirm the action in the dialog that appears.
After disconnecting, outgoing emails from Wedy Pro will no longer be sent from your business address until you reconnect.
Tips for event professionals
Use your primary business email — Connect the address your clients already recognize. This builds trust and ensures replies land in the inbox you monitor daily.
One email per account — Each Wedy Pro account connects to one email address at a time. To switch accounts, disconnect the current one and connect the new one.
Incoming emails are organized automatically — Client replies are imported into the relevant project or lead, so you never lose track of a conversation thread.
Email signatures apply here too — Signatures you create in Email Settings are attached to outgoing emails sent through your connected account.
The connection is secure — Wedy Pro uses OAuth to connect your email, which means your password is never stored or shared.
Frequently asked questions
Does Wedy Pro support both Gmail and Outlook?
Yes. You can connect any Gmail or Outlook account. The same OAuth flow handles both — sign in with whichever account you want to use when you click Connect on the Email card.
Will my clients see my real email address?
Yes. All emails sent through Wedy Pro are delivered from your connected email address. Clients see your name and email in their inbox, and replies go directly to your inbox.
What happens if I don't connect an email?
You can still use Wedy Pro, but outgoing client communications (document sends, manual emails, automation emails) require a connected email account. Without it, those sending features are unavailable.
Can I connect a team member's email separately?
Yes. Each team member connects their own email account from their own Account > Integrations page. Communications they send go from their connected address.
I don't see the Integrations page — what should I check?
Access to Integrations is controlled by your account permissions. If you don't see the Integrations option in your Account sidebar, ask your team Owner to grant you the necessary access in Team Permissions.
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