Overview
The FAQs section of your Wedy Pro profile lets you answer the questions clients ask most — before they ever reach out. Your FAQs appear directly on your public marketplace listing on Wedy App, giving potential clients the information they need to move forward with a booking inquiry. A wedding photographer in Dallas, for example, might list answers about turnaround time, travel fees, and what to wear for an engagement session — saving hours of back-and-forth messages each week.
Time to complete: 5–10 minutes.
How to navigate to your FAQs
Click Profile in the sidebar under the Marketplace section.
Select the FAQs tab from the profile sidebar on the left (desktop) or the tab navigation (mobile).
You will see your current FAQ list, or an empty state if you have not added any yet.
How to add a new FAQ
On the Frequently Asked Questions page, click the + button in the top-right corner of the page header.
A modal appears with two fields: Question and Answer.
Type the question your clients commonly ask in the Question field.
Write a clear, helpful answer in the Answer field.
Click Save to add the FAQ to your list.
A confirmation message — FAQ updated successfully! — appears when your changes are saved.
How to edit an existing FAQ
Find the FAQ you want to update in your list.
Click the edit action on that FAQ entry.
Update the Question or Answer text in the modal that appears.
Click Save to apply your changes.
How to reorder your FAQs
The order of your FAQs matters — the first question is the most prominent on your marketplace listing. Put your highest-impact questions at the top.
Drag and drop — On desktop, drag any FAQ entry up or down in the list to change its position. On mobile, press and hold to drag and reorder.
Move up / Move down — Use the move up and move down actions on any FAQ entry to shift it one position at a time.
Click Save after reordering to confirm the new arrangement.
How to delete an FAQ
Click the delete action on the FAQ entry you want to remove.
A confirmation dialog appears to make sure you want to delete the entry.
Confirm the deletion. The FAQ is removed from your list.
Click Save to finalize the change.
Where your FAQs appear
Your FAQs are displayed on your public vendor profile on Wedy App — the marketplace where clients discover and book event professionals. When a potential client views your listing, they see your FAQs alongside your portfolio, packages, and reviews. Well-crafted FAQs help clients evaluate your services and feel confident enough to send a booking inquiry without needing to message you first.
FAQs during onboarding
If you are new to Wedy Pro, you can add FAQs during the onboarding process. FAQs are the final step of onboarding — after completing your business information, selecting a business category, adding external links, and uploading portfolio photos. The AI-powered onboarding assistant may even suggest FAQ entries based on your business type and the conversation you have during setup.
FAQ ideas for event vendors
Not sure what to include? Here are popular FAQ topics that event professionals use to address client questions proactively:
Availability and booking lead time — How far in advance should clients book? Do you hold dates without a deposit?
Pricing and deposit policy — What is your starting price range? What deposit is required to secure a date?
Cancellation and rescheduling terms — What happens if a client needs to cancel or change the event date?
Travel and destination events — Do you travel for events? Are travel fees included or additional?
Turnaround and delivery timeline — When will clients receive their photos, videos, flowers, or other deliverables?
What to expect on event day — How do you work on-site? What does the client need to prepare?
Customization and special requests — Can packages be tailored to specific event needs?
A florist handling corporate galas and weddings, for instance, might include questions about seasonal flower availability, setup and breakdown logistics, and minimum order requirements — giving prospective clients clarity before they even send a message.
Tips for effective FAQs
Keep answers concise and direct. Clients scanning your profile want quick answers, not paragraphs.
Lead with your most-asked question. The first FAQ gets the most visibility on your marketplace listing.
Update your FAQs seasonally. If your availability, pricing, or policies change throughout the year, reflect that in your answers.
Use FAQs to reduce repetitive inquiries. If you find yourself answering the same question in every client conversation, add it here.
Pair FAQs with your Vendor Guidelines — FAQs handle pre-booking questions on the marketplace, while guidelines set formal expectations in your contracts.